ITech Insights: What's With That Windows Button?
PICS Announces an all new version of their flagship product DocLib
From the time that we were kids it was drilled into us "if you don't know what a button does, don't push it". The standard computer keyboard has 104 buttons, several of which we never touch because… well.. we don't know what they do. In this weeks ITech Insights I'm telling you about one of these rarely used buttons and letting you in on just what you're missing by not giving it a tap.
Want to learn more?
DocLib is an Enterprise Document Management Solution designed for small and medium sized businesses looking to streamline their business processes, increase productivity and ultimately do more with less people. This is a common theme in many departments today where productivity improvement is now expected without adding headcount. DocLib achieves this by replacing inefficient, manual, paper based processes with automated steps that create transactions in your business systems without any human action required! Join the PICS team as we demonstrate the power of DocLib and show you how to improve the productivity in your department.
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Proactive IT Strategy
Like many small businesses, your staff is probably always on the go. Plus, with telecommuting on the rise and so many options for mobile devices out there, it can be hard to manage security, networking and productivity outside of the office. With Mobility Solutions from PICS ITech, you'll gain the power to keep your company profitable and efficient - no matter where your business takes you. If you haven't had a chance to check out the newest service offerings on our website, get started here!
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|Don't let your IT service contract lapse|
One of the common business trends is making existing resources do more for less. When it comes to technology, many businesses are pushing their systems harder and longer, and because of this have come to rely on IT service providers to keep systems running. The only issue is, when they business hits a rough patch, service providers are sometime the first to be let go. However, this may not be a good idea.
Below are five of the more common issues businesses face when they decide to allow IT service contracts to lapse.
- Increased response and resolution time - The way almost every company works is they provide support to paying customers before they provide support to others. If your systems bought from a vendor three years ago crash, and you didn't renew the support contract, you will be facing prolonged downtime and potentially high replacement costs which could be detrimental to your business.
- Poor implementation of updates - One of the main jobs of the IT provider is to ensure that all systems are up-to-date, or at the very least are running the same version of software as other systems. Without this valuable service, it is almost guaranteed that users will be running different software versions which could pose security and integration risks.
- Lack of diagnostic and analysis tools -IT providers often utilize robust diagnostic and analysis tools that can help determine what issues are causing problems. On the other end, many IT service companies are set up to be proactive, and will usually look for and fix potential problems. This business model minimizes downtime, which can be hard to do without a costly internal IT department.
- Reactive support - The proactive nature of many IT service providers really helps, but when you don't renew contracts, your service will likely go from proactive to reactive. Meaning you likely won't know anything's wrong until it really goes wrong. So instead of systems being down for an hour for monthly maintenance, they could be down up to a week or longer. This is something no business wants.
- Increased hardware overhead - With a good service provider, your systems will last longer. This equates to lower hardware overhead over a longer period. Without them, companies will often see higher overhead due to having to replace equipment more often.
Yes, we agree, it can be hard to justify paying what seems like a high monthly fee to keep your systems running, especially in this difficult financial climate. However, the potential of both lost revenue from crashed systems and replacement costs often make IT service providers an integral and valuable part of your technical systems.
If you're facing budget cuts, why not talk to us, we may be able to work with you to develop a plan that meets both your needs and budget.
|Admin access to systems could be trouble|
Security of technical systems and devices used in the office environment is an issue that is important to many companies. Businesses often go to great lengths to ensure that their systems are secure from external threats, yet often fail to take into account inner threats. One of the most common inner security threats is that employees have too much access to systems. A recent survey's findings have highlighted this problem too.
|2013 is almost here, time to buy tech|
It's December and you know what that means? That's right, it's the perfect time to buy new technology for the office. This would have been a fairly easy task 10 years ago, as choice was considerably more limited. Now there are so many different kinds of technological devices that it can be hard to pick what will be best for your employees. Have no fear, we are here to help.
|Question: delete or archive emails?|
One of the most important business tools is email. It allows us to stay in touch with the office and each other regardless of our location. While email is useful, it's not perfect. One issue is that we receive so many emails, with up to a 100 a day or more. This has led to many an overload and meltdown; there's just simply too many emails to get through. So, what do most people do? Delete them. However, this deletion could lead to problems.
|Excel lets you split and freeze panes|
There are many tools in a business's arsenal that can help give it a competitive edge, or help employees be more efficient. One of these tools is Microsoft Office, as without it many companies would likely be largely inefficient and struggling to keep up with the Joneses. While it is fairly easy to use products like Excel, it can be challenging to master all it has to offer. If you have spreadsheets with a lot of data, it can be a bit of a chore to navigate, while keeping track of where you are. Luckily, there's a feature that makes it easier to keep your place.