Why your BCP may not be up to snuff |
Respect him or not, Mao Tse-tung had it right when he said, “The only real defense is an active defense.” Businesses have taken this literally and have adopted Business Continuity Plans (BCP) to ensure that when a disaster strikes they are ready with an active plan. Many of them are prepared technology wise, but the other assets may not be so ready. Here are six key non-IT functions and processes that need to be in place to ensure your company is ready to effectively execute your BCP. Easy to use plans Communicate plans Test plans Short term and long term plans Ensure buy-in from all levels Update and Review Continuity plans are only as strong as the weakest link. In an emergency, the last thing you want is an employee following the wrong process or be unsure of what they should be doing. If this happens, you could see an exponential growth in recovery time and costs. We’re ready to tell you more, so please contact us if you would like to talk continuity planning. Published with permission from TechAdvisory.org. Source.
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DNSChanger infected could lose Internet |
Viruses and Trojans have been infecting computers almost as long as computers have been in businesses. Some are relatively harmless, while others bring systems down. One Trojan, DNSChanger, was malicious enough to force the FBI to step in. For infected users, this could mean that their Internet won’t work after July 9. |
Boost productivity with dual monitors |
If you were to take the total amount of time spent at work each day and graph it, chances are, a good chunk of it’s spent on non-work related tasks. This “social loafing” is causing companies untold amounts of lost profits due to decreased productivity. While outlawing social activities at work is somewhat draconian, there are things you can do to improve productivity in the workplace, including the use of two monitors. |
It’s time to get customer service social |
Social media, typically viewed by companies as a marketing platform, has started to reach a new level of maturity and branch out. The next big step is to get a company’s customer service, traditionally a physical aspect, social. This is called social customer service and should become the next step in a company’s social media plan. |
How to prepare pretty good presentations |
Presentations are an important part of business. Take Apple for example, millions of fans eagerly await their next presentation. While many small businesses would love to have an audience like that to present to, they don’t. What you, as a small business owner or manager, do need to do is prepare presentations that are professional and can hold the audience’s attention long enough for you to get your ideas across. |