Outdated firmware is worse than you realize

As workplace IT gets more and more hi-tech, the average user gets further from the building blocks that keep it running. At times that seems like a good thing, but if you aren’t aware of the most basic aspects of your hardware, you could be vulnerable to a nasty cyber attack. Make sure you’re secure with the help of our firmware advice.

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Cybercrime Awareness: You are a Target

Hackers and cyber criminals present an inherent risk to computer users everywhere. Though you may not always realize it, your computer, your mobile devices, and your information are tremendously valuable to cyber criminals. This poster explains the ways these online delinquents can hack your computer and extort your information for money. By becoming more aware of the criminal activity that happens online every day, we become better at avoiding them. Click on the image to explore some of the ways hackers target computers.



Docs.com shares users’ sensitive files

Have you recently created and uploaded a Microsoft file on Microsoft’s free document-sharing platform, docs.com? Did you know that other than yourself and the small group of people you wish to share documents with, your uploaded documents can be publicly viewed and searched via Google or Bing? Regardless of your reasons for using docs.com, your files should never be made available to complete strangers.

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SMBs and social media policy reviews

We live in an age overflowing with information, and most of this is taking place in social media feeds and timelines. Social media is truly a window to the entire world, but it can be detrimental to your business if your employees are just messing about with hashtags, tweets, and likes all day. Annual social media policy reviews can give you and your business some much-needed clarity.

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Tips and Tricks

Help! I clicked send too early! (again!)

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How to forward calls in Switchvox using a Call Rule (Never lose a voice mail using this trick!)

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Tuning Microsoft Word’s proofing features to make them work for you

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