Technical Support Update: Holiday Support Schedule

In observance of the Christmas and New Year's holidays, our office and technical support group will be closed on the following days:

• Monday, 12/25/17
• Tuesday, 12/26/17
• Monday, 1/1/18

Any support issues that are submitted while we are closed will be responded to on the next business day. If you have a Priority Support Option or NETcare Complete Plan, emergency technical support will be available at our holiday rate.


Google releases year-long security study

Your passwords are the gateway to your files, money, and identity, so it’s no surprise that hackers are constantly trying to steal them. Most cybercriminals will use malware to do the trick, but they also have other means at their disposal. Google’s year-long security investigation provides the details.


What exactly is unified communications?

From cloud hacks to malicious macros, hackers are becoming more creative in how they breach Microsoft Office. And although Microsoft releases security patches as soon as vulnerabilities are discovered, there’s a new hacking technique that allows cybercriminals to slip past traditional threat detection tools.


New Office attack method puts users in danger

Relying solely on your phone for business communication made perfect sense decades ago. But if you carried that over today, your business would fail. This is because business communications now must include mobility, instant messages, and video conferencing. And to bring it all together seamlessly, you need unified communications.


Tips and Tricks

• Need to Completely Uninstall an App on a Mac - Use AppCleaner
• FIX! - iPhone bug that changes "i" to an "A" with a symbol
• Enable Smart Invert for low light viewing on iPhone iOS 11